FAQ


Sizing & Measurements

Because our products come from many different brands and time periods, standard sizing (i.e. Small/Medium/Large) isn't reliable. We measure each piece according to the following methods, when applicable:

Dresses, Shirts, & Tops

Chest
Measurement taken from side seam to side seam right underneath where the sleeve or arm holes are. Garment is flat, not stretched but 'relaxed.' For jackets, blazers, or anything with a zipper/buttons, the measurement is always taken with the garment fully zipped/buttoned. This measurement is then doubled to account for the full garment.
Shoulder
Measurement taken across the top of the garment from seam where the sleeve attaches or arm hole starts to the opposite side. 
Sleeve
Measurement taken from the shoulder seam to the hem of the sleeve.
Length
Measurement taken from the top of the shoulder at the collar to the hemline. If the garment has details on the bottom, i.e. tassels, their length is not included.

 

Bags

Length
Measurement across the front bottom of the purse, from left to right, or, in the case of irregularly shaped bags, measurement is taken at its longest point.
Width
Measurement of the side panel, taken from the seam of front panel to that of the back panel.
Height
Measurement taken from top hem of the body of the purse to the base.

 

Necklaces

Chain Length
Sometimes the only measurement given or necessary for necklaces, this is the length from clasp to clasp. The necklace is unclasped and stretched flat. Measurement does not include the size of the clasps themselves.
Charm or Pendant Length:
Taken from the top of the charm or pendant to the bottom, or at it's longest point.
Charm or Pendant Width:
Taken from one side of the pendant to the other, at its widest point.

 

Earrings

Length
Measurement taken from the topmost point of the earring front to the bottom.
Width
Measurement taken from one side of the earring's front to the other, at its widest point.

Bracelets

Diameter
Used for bangles and cuffs: Measurement taken across flat bracelet, at its widest point.
Length
Used for chain bracelets: Measurement taken from clap to clasp, the bracelet is unclasped and stretched flat. Measurement does not include the size of the clasps themselves.
Width
Measurement taken at the thickest point of the bracelet.

 

 Refunds & Exchanges

All items are considered to be in vintage condition, and we do not accept refunds or exchanges. If you have specific questions about an item before purchase please contact us via e-mail at shop@houseofdow.com